Mike D. Merrill Blog » Customer Experience http://mikemerrill.com/wordpress Thoughts on Social Media, Marketing and Technology Thu, 17 Jun 2010 17:02:27 +0000 http://wordpress.org/?v=abc en hourly 1 Paciugo Launches 4 New Gelato Flavors including one with Bacon http://mikemerrill.com/wordpress/2010/05/paciugo-bacon/ http://mikemerrill.com/wordpress/2010/05/paciugo-bacon/#comments Mon, 17 May 2010 13:43:16 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=781 http://mikemerrill.com/wordpress/2010/05/paciugo-bacon/feed/ 1 Social Media is Making Customer Service Human http://mikemerrill.com/wordpress/2009/11/social-media-customer-service/ http://mikemerrill.com/wordpress/2009/11/social-media-customer-service/#comments Mon, 23 Nov 2009 13:44:41 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=578 http://mikemerrill.com/wordpress/2009/11/social-media-customer-service/feed/ 1 Smashburger is the Best Burger in Dallas http://mikemerrill.com/wordpress/2009/11/smashburger/ http://mikemerrill.com/wordpress/2009/11/smashburger/#comments Wed, 18 Nov 2009 04:04:28 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=559 http://mikemerrill.com/wordpress/2009/11/smashburger/feed/ 10 Could Social Media Have Saved Blockbuster’s Fate? http://mikemerrill.com/wordpress/2009/09/social-media-blockbuster/ http://mikemerrill.com/wordpress/2009/09/social-media-blockbuster/#comments Thu, 17 Sep 2009 01:13:59 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=463 http://mikemerrill.com/wordpress/2009/09/social-media-blockbuster/feed/ 0 The Art of Client Service, by Robert Solomon – Book Review http://mikemerrill.com/wordpress/2009/07/the-art-of-client-service-by-robert-solomon-book-review/ http://mikemerrill.com/wordpress/2009/07/the-art-of-client-service-by-robert-solomon-book-review/#comments Mon, 20 Jul 2009 20:30:06 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=313 http://mikemerrill.com/wordpress/2009/07/the-art-of-client-service-by-robert-solomon-book-review/feed/ 1 Great Customer Loyalty Programs – American Airlines, Hilton, and Hertz http://mikemerrill.com/wordpress/2009/07/great-customer-loyalty-programs-american-airlines-hilton-and-hertz/ http://mikemerrill.com/wordpress/2009/07/great-customer-loyalty-programs-american-airlines-hilton-and-hertz/#comments Wed, 01 Jul 2009 15:11:47 +0000 Mike D. Merrill (@mikedmerrill) http://mikemerrill.com/wordpress/?p=253 http://mikemerrill.com/wordpress/2009/07/great-customer-loyalty-programs-american-airlines-hilton-and-hertz/feed/ 4