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	<title>Comments on: Social Media is Making Customer Service Human</title>
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	<description>Thoughts on Social Media, Marketing and Technology</description>
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		<title>By: Tweets that mention Social Media is Making Customer Service Human &#124; Mike D. Merrill's Blog -- Topsy.com</title>
		<link>http://mikemerrill.com/2009/11/social-media-customer-service/comment-page-1/#comment-617</link>
		<dc:creator>Tweets that mention Social Media is Making Customer Service Human &#124; Mike D. Merrill's Blog -- Topsy.com</dc:creator>
		<pubDate>Mon, 23 Nov 2009 21:30:44 +0000</pubDate>
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		<description>[...] This post was mentioned on Twitter by Mike D. Merrill, Lissa Duty. Lissa Duty said: Social Media is Making Customer Service Human http://bit.ly/5XHE4r via @mikedemerrill&#039;s Blog! [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Mike D. Merrill, Lissa Duty. Lissa Duty said: Social Media is Making Customer Service Human <a href="http://bit.ly/5XHE4r" rel="nofollow">http://bit.ly/5XHE4r</a> via @mikedemerrill&#39;s Blog! [...]</p>
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