New Mexico Tourism Is Ripe for Social Media Growth

On November 29, 2009, in Social Media Marketing, by Mike D. Merrill (@mikedmerrill)

Like many folks, we don’t often appreciate where we came from until we move away. I left New Mexico, less than 30 days after graduating with my undergraduate degree. Lately, I have really come to appreciate the beauty and diversity of New Mexico. I look forward to spending several weeks over Christmas in Albuquerque every [...]

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Good Social Media Behavior is Rooted In the Bible

On November 23, 2009, in Inspiration, Personal Branding, Social Media Marketing, by Mike D. Merrill (@mikedmerrill)

It’s amazing how many blog post ideas originate out of a great sermon at church, a conference, or a personal development book. As I was sitting in church this past Sunday at Grace Community Church, I couldn’t help but see the parallels in Pastor George’s sermon to social media. The background for the topic was [...]

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Social Media is Making Customer Service Human

On November 23, 2009, in Customer Experience, Twitter, by Mike D. Merrill (@mikedmerrill)

This past Friday morning started out discouraging after a very large GoToMeeting I had planned would not allow my customer to log in. This was a first meeting after an email invitation to discuss what we have done for clients such as ING, BCBS, Aegon, and Hub International. Now I have been using web conferencing services like [...]

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Smashburger is the Best Burger in Dallas

On November 17, 2009, in Branding, Customer Experience, Twitter, by Mike D. Merrill (@mikedmerrill)

A good friend of mind Greg Finch @nodebtu invited me to the Sneak Peak of Smashburger’s grand opening in Addison, TX Tuesday night. As a burger lover and carnivore, I immediately decided to hit the internet to see what fans had to say. What was more surprising was how well the company was leveraging social [...]

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How To Find Prospects on LinkedIn and Google

On November 15, 2009, in LinkedIn, Prospecting, by Mike D. Merrill (@mikedmerrill)

Social media is ideal for networking, building relationships, and most importantly doing business. Often times, we do not know who we want to target until we can identify a contact at a particular company to reach out to. There are many ways to find people.  Below are two recorded screencasts that provide additional tips on [...]

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